Attributes are general pieces of information stored on the system relating to, or attached to, customers, locations, users, lists and list entries. Attribute examples include user’s initials, customer's address, location site code, list entry’s product type or a supplier code. |
Attributes values are input and edited when creating/modifying the records to which they are attached. | |
Only one attribute value can be held in each attribute name. | |
Attributes can be displayed on a mobile device and also output on PDFs and other report formats. | |
Attributes are very powerful within Conditions. For example, a device could display customer attribute of ‘on stop’ to prevent work being charged or could use the customer attribute in a calculated field such as discount rate. See How to guide for more information | |
Many attributes are free text but others can be list entries or dates. | |
Attributes can be used on the server in Action conditions and can also be updated by Action conditions. For example, a location might have ‘last visit report’ attribute which gets updated by a server action when a form is processed for that location. See help pages. | |
Attributes can also be used within job creation on the server. For example, job numbers could be prefixed by a location code, or warning notes could be displayed attached (eg "this customer requires a level 2 qualification engineer"). See help pages. | |
Not all of these entities can be used in the same place or at the same time, but where they can combinations can make powerful output text or conditional behaviours. | |
Standard attributes are shipped with magic5 and most are listed below. Not all will be available on every implementation and new Standard Attributes may not yet have been added to the list. Bespoke attributes can be created by contacting magic5. |
Customer |
address = Address postCode = Post code phoneNumber = Phone number faxNo = Fax number sageCode = Sage code productService = Product/Service supplierCode = Supplier code officeNotes= Notes (office only) deviceNotes = Notes (available on device) |
Location |
address = Address postCode = Post code phoneNumber = Phone number faxNo = Fax number sageCode = Sage code officeNotes = Notes (office only) deviceNotes = Notes (available on device) |
User |
displayName = Display name (device only) |
List entriesThese are only available for a list entry if they have been selected in the Additional Attributes for list entries tab for the list itself. |
|